Monday 18 February 2013

Working hard in luxury


Travelling to luxury hotels is part of work for us at Select Collection. This gives important personal experience so we can advise our clients on where to stay, where to eat, how best to travel and….

 
...where the best beaches are..
This one is at Dinarobin Mauritius
 
Back at the Select offices we have beautiful environments.

 
...with attractive objects like this Buddhist icon
in our Stockholm office

At the reception - warmth and peace
Comfort in our Oslo office

And charm in Finland with Marita at her desk
 
The lovely decor adds to the pleasure we have in meeting people and helping them to plan wonderful and unforgettable holidays.
 
Happy to help our customers plan perfect
holidays  - Mariana in Stockholm at the ready

But that is only one part of the story of what we do at Select Collection...

I am full of wonder sometimes at how very hard my staff work, and how passionate and engaged they are. Customers’holidays are so important to them. So the atmosphere in our offices is very tense if anything has happened out in the world – an airline strike, a typhoon– or of course a tsunami (when everyone was in the office round the clock to take care of our customers).


Here are a few more of my wonderful team:

Yesterday (Sunday) Pernilla was hard at work on
a flight difficulty
 
We have an emergency number so that if we are not in the office a message can get to us very soon after. My staff remember a few Christmas dinners when they have got up to fix client’s problems instead of taking it easy over a glass of wine.

Tommy in Stockholm is always at the ready with a
smile and clever ideas on how to fix any problems
that might occur
Erland in Norway knows every way of tackling the unexpected
after nearly 30 years in the travel business


Lars in Oslo concentrates on arrranging every detail so that
his customers will be as relaxed as the couple in the poster
If our customers have a good holiday and everything goes right – we are radiant with pleasure…we share this happy news….as we share our problems, all the better to help us plan perfect trips in the future…


 
Happy moment for Collette - yet another successful
trip for a London client
 
Those are only some of my wonderful staff.

We love our work…

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