Great feedback

Our valued clients often write to us with feedback from their trips. Every once in a while an exceptional letter comes along, from someone so happy about their hotel experience they only have overwhelming things to say.

This happened yesterday, when we received an e-mail from clients staying at the gorgeous Alva Park outside Barcelona. They especially enjoyed the butterfly surprise and below I will let you in on their own words to the General Manager of Alva Park.

"When we arrived we were very satisfied with our junior suite, and admired its tasteful decorations and ample bathroom, kitchen and office equipment. Then, on the day after our arrival, you offered us the hotel’s very best suite! ... Apart from the splendid accommodation, we were amazed at the courtesy services offered us. They went far over and above what we could ever have expected: the welcome dinner in the wonderful Grand Butterfly Garden, the private, most interesting excursion to Girona, and finally the exquisite farewell dinner in the “secret” private dining room.
All this would not have made our stay such an unforgettable experience without the exceptional friendliness and attentiveness shown by yourself and your staff.
We hope to be able to come back to Alva Park some day. Until then we wish you all the best in running this outstanding place"